Are you looking to buy a house? I was compelled to write this review because of how EASY, painless and fun Shaner Brokerage Group made this process. I usually look for a dentist who is pain-free or highlight businesses that go above and beyond in their effort and that is why this review is very important to me. I will highlight each member and their process along the way. pls keep in mind that their role for you may be different, but in the case of my fiance and I, this is how the group was structured to work with us.
Mike – Mike served as my broker and helped w/ the initial phase. He coached us on financials ( saving pay stubs, price ranges, possible down payments and anything in the financial aspect of the process). Mike made all of our interactions fun and quick. He would communicate at my convenience and would always outline what was needed. Mike went above and beyond to help contact my places of work (i have 3 jobs) so that he could do all the necessary employment verification, and everything needed to help prepare to secure my loan. He also worked with my insurance company at the end of process. Mike treated all my questions with patience and never once made me feel dumb.
Steve – Steve was my guy to finalize all my loan info to send to the underwriters (its my understanding that the underwriters help to secure my loan….)and to overall secure me a good loan/guide me through the process of closing escrow with the loan and lender people. Now this was the person I was scared of because when you hear of securing a loan or going through escrow, you hear the horror stories of people. I HAD NONE OF THAT. All questions about what to sign and how to answer were answer via PHONE CALL by Steve. He was patient and broke everything down so simply for me. He also will coach you on your financials throughout the escrow process (how much money to keep in your accounts, no big purchases…anything to protect you).
Lana – Lana was amazing! I have so much love for Lana because I did a bulk of the behind the scenes stuff with her. I dubbed her the BADASS STRATEGIST. like an army general devising up a plan. Like Brain from Pinky and the Brain trying to figure out how to take over the world. LOL she is definitely someone who i want on MY team. She initially asked us what type of house we want, specifics and we were off. We received lists of houses based on specifics we provided. What I also thought was cool was that if I drove by a house and it was not highlighted on that list, Lana would find the info. Once we narrowed down our search to what we wanted, Lana helped structure our offers to the seller while working with myself and Brian. This was both a fun and frustrating process. Frustrating because of the nature of the real estate market currently as people are overpaying and at times have 700k cash offers. But all along the way, Lana was very patient and caring. You could tell she is invested in her clients because when we did not get the first 3 houses we put offers on, she would genuinely feel for us, but it would just motivate her more to find us our house. We eventually found our dream house and I know it was by the hard work and prep by Lana and the team! She is super smart and patient and has convinced me that I can be a realtor myself if i wanted with all that she has taught me. HAHAH Go Lana!!!
Brian – Brian is my unofficial KING of realtors. Brian accompanied us to all our showings, would help us to visualize how we could fix up or maintain the house and he did this all by memorizing what WE wanted in a house. He always kept in mind our SAFETY, FINANCIAL SITUATION and OUR DREAM HOUSE VISION. Many realtors are out there to make a sale and to rush you, but Brian genuinely cared that we would have enough money to pay for the mortgage, live in a great area and be happy. I am so thankful for Brian’s help and wisdom, not rushing us or pushing us into what was good for him, but rather what was great for US. =)